We help you tell your story and prove your case
OnRecord is a free mobile app which can save complex information, including photos, videos, audio recordings and documents, in a simple and easy to read form on our secure server. Sort and download your records in crystal clear chronological form or permit an advisor or other professional to access them online to understand your circumstances quickly and start getting you the help you need. Whether you are an individual dealing with ongoing difficulties, a group of people with a shared problem or a professional with a caseload, OnRecord allows you to simplify the task of keeping records of complex issues over time. When you’ve got serious problems we’re here to help you tell your story.
How to use OnRecord
With OnRecord you can make a record on your phone or tablet of all that is happening and its effect on you. Record and save the evidence as soon as things happen or as soon as it’s safe. You can record events in text or voice and back up what you say with photos, video, copies of documents or letters, screenshots etc. Rate the seriousness of the impact of the event so that it’s easier later to find the record of the worst things that have happened. Your records are tagged for date, time and location and everything you upload is stored together securely to give the fullest picture of what happened and preserve its value as evidence. If you want to keep track of several different problems or of different aspects of the same problem, you can start as many ‘threads’ as you like, each colour coded and labelled so that you can easily add new evidence to the thread you need. For more guidance see ‘What it’s for‘
Whatever the problem and whatever the solution, your first step must always be to keep a clear and detailed record of what’s happening. If you don’t, you’re not collecting the evidence you will need to get help and find solutions. Without good records you are left relying on your memory and it may be easy to challenge and contradict you, making you look confused or, worse, dishonest. OnRecord is a better way of keeping records because it’s difficult, time-consuming and expensive to ask a professional adviser to sort through and convert paper records into a useful document.
Save your evidence in the secure database
You can search through your records on your mobile using our calendar and timeline (unless you choose for safety the option of not storing anything on your mobile). Everything you have recorded has been uploaded immediately, in encrypted form, and stored in our secure database. Nobody can see it without your permission and it cannot be interfered with or deleted. Only you decide what happens next with it. When you are ready, you can allow someone you choose to access it so that they can easily see what has been happening and advise and help you. All or selected parts of your records can be downloaded in chronological order, with links to your attachments, to prepare statements. It might be a lawyer or another advice agency or simply someone you trust to help you.
Get the help you need
When you’re ready to share your records, your advisor will easily see what’s been happening and it’s seriousness. It will make it so much easier for them to take action or give you good advice and prepare statements or reports more quickly. Because you’ve kept good records you can avoid long interviews trying to remember what’s happened. You won’t be hunting through a pile of paper trying to find the evidence and put it in order and nor will you have to pay someone else to do so.
Some people are dealing with dangerous situations, sometimes life-threatening. We have thought hard about how to help and have built several extra safety features into the app, quite apart from the security of PIN, the optional fingerprint login and encrypted upload to the secure database:
You can change the icon on your mobile screen (Apple only, it’s not allowed by Android) so that it isn’t recognised. Photos, videos or other materials recorded through the app are not stored on your mobile. If you use your mobile’s camera, photos and videos will be kept on your device, which may not be safe so take them through OnRecord’s camera. You immediately logout by pressing the home button on your mobile, requiring your PIN or, if you use it, fingerprint to login again. You have the option, in Settings, of not storing any records on your mobile, only in the secure database. Once submitted, your records on the secure database can’t be tampered with. You have complete control over who can access your records on the database.